Workspace Plans

• Accounts & Billing
• Workspaces

A Zapworks workspace is comprised of projects created on the workspace (including their triggers and analytics data), the users belonging to the workspace, the distribution methods assigned and the subscription plan.

Workspaces require a live subscription in order for projects to remain active. We offer a selection of plans to cater to your needs.

All plans provide access to all of our AR-creation tools (i.e. Studio, Designer, and Universal AR) but differ in the workspace-level features that they have access to including, but not limited to, the number of views per year included in the plan, the type of support provided, and the number of team members that can be added to the workspace.

Views were previously referred to as 'scans' or 'engagements' and are defined as each time an experience is launched via one of its triggers. If a workspace's views allowance (as per its plan) is exceeded, it is automatically enrolled onto a CPV (cost per view) overage schedule.

A full list of features and prices can be found below:

*Custom pricing available on request. Get in touch so we can build the right plan for you!

Universal AR Hosting

WebAR launch screen | Studio & Designer

Training and Onboarding

We also offer a number of Zapworks Training packages to kickstart your AR journey. Zapworks Training takes your team from a standing start and equips them with the skills they need. Training is charged as an additional one time cost and is recorded and added to your workspace once completed.

Click here to learn more and book in your Zapworks Training today!

Add-ons

Zapworks' optional add-ons provide access to additional workspace-level features not available on a standard plan. The add-ons listed below are available on all workspaces for an additional fee and are billed annually.

• Zappar SDK: embed Zappar's scanning technology into your existing app.
• White label app: have Zappar's app development team build a branded app for you, including our SDK.
• Branded zapcodes: replace the standard zapcode design with your own branding or logo.
• Branded WebAR page: replace the standard Zappar webAR splash screen with your own brand's imagery.

For more information on the add-ons listed above, please contact us.

Enterprise Plan

In addition to a greater view-per-year allowance, Enterprise users also benefit from the following:

• Enterprise-level support.
• Custom password policies.
• Granular team management.
• Quarterly performance reviews with a Customer Success Manager.
• Discounted rates for additional team members.
• The ability to bulk-purchase additional views.
• The ability to self-host Universal AR sites.

For queries regarding our enterprise plans, please get in touch with our customer success team.

Educational Use

Members of educational institutions (i.e. colleges, universities, schools, etc.) who will be creating content as part of the curriculum can create an Education workspace, available at a discounted cost.

Education workspaces have two types of members that can be added; educators and students. By default, educators have workspace-level admin permission, allowing them to view and access projects across the entire account. By contrast, student members have a stricter set of permissions, limiting their access to projects they have created themselves.

For more information, check out the permissions section from the team management article.

Hobbyist

For personal use (i.e. non-commercial use), feel free to create a free Hobbyist workspace which allows you to create five free projects and the ability to purchase additional ones.

You can create a Hobbyist workspace even if you're already a part of a Business or Education workspace.

To switch between the currently active workspace, click your workspace name in the bottom left and choose your desired workspace from the pop-up menu.

FAQ

How does the free trial work?

The Zapworks free trial offers users 14 days to evaluate whether our AR toolkit is right for your business. You should not use the Zapworks free trial for public facing projects, instead you should switch to a paid plan if you wish to do so.

What happens when my trial ends?

Once your trial is over, all your projects will be unpublished and your triggers will no longer show content when scanned. We recommend that you upgrade to a plan before your trial is over to ensure that this does not happen.

What happens if my plan runs out?

If you come to the end of your subscription and don't renew, your projects will become inactive and you'll have limited access to your workspace. You can reactivate a lapsed plan at anytime, by logging back into your workspace and selecting 'Upgrade'.

When do I get billed?

All Zapworks plans are paid in advance, either on a monthly or annual billing cycle. All plans will automatically renew at the end of the billing cycle, so please make sure you cancel your plan before your subscription renews if you no longer wish to continue.

Can I upgrade my Hobbyist workspace to a paid plan?

As Hobbyist workspaces are meant for personal use, they can't be upgraded to a Business or Education plan. You'll need to create a new Business workspace, which comes with a 14-day free trial.