A ZapWorks workspace is comprised of projects created on the workspace (including their triggers and analytics data), the users belonging to the workspace, and a subscription plan.
Business and Education workspaces require a live subscription in order to remain active. While all Education workspaces are automatically enrolled on an Education plan, Business workspaces have a choice of plans available.
All Business plans provide access to all three of our AR-creation tools (i.e. Studio, Designer, and Widgets) but differ in the workspace-level features that they have access to including, but not limited to, the number of engagements (scans) per year included in the plan, the type of support provided, and the number of team members that can be added to the workspace.
Engagements were previously referred to as 'scans' and are defined as each time an experience is launched via one of its triggers. If a workspace's engagement allowance (as per its plan) is exceeded, it is automatically enrolled onto a CPE (cost per engagement) overage schedule.
A full list of features can be found below:
|Billing Period||Monthly or yearly||Monthly or yearly||Yearly||Yearly|
|Engagements per year||12,000||30,000||100,000||12,000|
|CPE (per thousand)||£20 / $25 / €25||£15 / $20 / €20||Custom||£20 / $25 / €25|
|Level of Support||Forum||Forum + email||Enterprise||Forum|
|Team Members||1||3+||10+||2+ educators, 15+ students|
|Additional Team Members (per year)||N/A||£200 / $250 / €225||£100 / $100 / €100||£150 / $200 / €200 per educator, £4 / $5 / €5 per student|
|Access to Add-ons||Yes||Yes||Yes||Access to Training and Onboarding|
|Universal AR Hosting||On ZapWorks with ZapWorks Branding||On ZapWorks with Branding removed||On ZapWorks with Branding removed, or self-host||On ZapWorks with ZapWorks Branding|
|Universal AR Project Size||Up to 10MB per project||Up to 25MB per project||Up to 50MB per project, negotiable on request||Up to 10MB per project|
|Universal AR Upload Limit||10MB||25MB||50MB||10MB|
The above tiers of support are related to technical assistance with our software and/or platform. For general account issues e.g. changing country of residence on the account, payment issues, etc. feel free to contact the team at email@example.com
ZapWorks' optional add-ons provide access to additional workspace-level features not available on the standard plans. The add-ons listed below are available to Business workspaces for an additional fee and are billed annually (except for the training and onboarding).
- Zappar SDK: embed Zappar's scanning technology into your existing app.
- White label app: have Zappar's app development team build a branded app for you, including our SDK.
- Branded zapcodes: replace the standard zapcode design with your own branding or logo.
- Branded webAR page: replace the standard Zappar webAR splash screen with your own brand's imagery.
- Training and onboarding: get your team creating AR experiences faster with webinar or on-site training, delivered by Zappar's learning team.
For more information on the add-ons listed above, please contact us.
In addition to a greater engagements-per-year allowance, enterprise users also benefit from the following:
- Enteprise-level support.
- Custom password policies.
- Granular team management.
- Quarterly performance reviews with an account manager.
- Discounted rates for additional team members.
- The ability to bulk-purchase additional engagements.
- The ability to self-host Universal AR sites.
For queries regarding our enterprise plans, please get in touch with our customer success team.
Members of educational institutions (i.e. colleges, universities, schools, etc.) who will be creating content as part of the curriculum can create an Education workspace, available at a discounted cost.
Education workspaces have two types of members that can be added; educators and students. By default, educators have workspace-level admin permission, allowing them to view and access projects across the entire account. By contrast, student members have a stricter set of permissions, limiting their access to projects they have created themselves.
For more information, check out the permissions section from the team management article.
Is there a free plan I can use?
For personal use (i.e. non-commercial use), feel free to create a free Hobbyist workspace which allows you to create five free projects and the ability to purchase additional ones.
You can create a Hobbyist workspace even if you're already a part of a Business or Education workspace.
To switch between the currently active workspace, use the Switch workspace option found in the dropdown under your email address at the top of your ZapWorks page.
Can I upgrade my Hobbyist workspace to a paid plan?
As Hobbyist workspaces are meant for personal use, they can't be upgraded to a Business or Education plan. You'll need to create a new Business workspace, which comes with a 30-day free trial.