Workspace Plans

A ZapWorks workspace is comprised of projects created on the workspace (including their triggers and analytics data), the users belonging to the workspace, and a subscription plan.

Business and Education workspaces require a live subscription in order to remain active. While all Education workspaces are automatically enrolled on an Education plan, Business workspaces have a choice of plans available.

All Business plans provide access to all three of our AR-creation tools (i.e. Studio, Designer, and Widgets) but differ in the workspace-level features that they have access to including, but not limited to, the number of engagements (scans/views) per year included in the plan, the type of support provided, and the number of team members that can be added to the workspace.

Views were previously referred to as 'scans' or 'engagements' and are defined as each time an experience is launched via one of its triggers. If a workspace's views allowance (as per its plan) is exceeded, it is automatically enrolled onto a CPV (cost per view) overage schedule.

A full list of features can be found below:

Feature Starter Pro Enterprise Education
Billing Period Monthly or yearly Monthly or yearly Yearly Yearly
Views per year 12,000 30,000 Talk to us* 12,000
CPV (per thousand) £20 / $25 / €25 £15 / $20 / €20 Talk to us* £20 / $25 / €25
Security Standard Standard Enterprise Standard
Access to Single Sign-On N/A N/A Yes N/A
Level of Support Forum Forum + email Talk to us* Forum
Team Members 1 3+ Talk to us* 2+ educators, 15+ students
Additional Team Members (per year) N/A £200 / $270 / €225 Talk to us* £150 / $215 / €200 per educator, £4 / $6 / €5 per student
Access to Add-ons Yes Yes Yes Yes
Access to Training and Onboarding Yes Yes Yes Yes
Universal AR Hosting On ZapWorks with ZapWorks Branding On ZapWorks with Branding removed On ZapWorks with Branding removed, or self-host On ZapWorks with ZapWorks Branding
Universal AR Project Size Up to 10MB per project Up to 25MB per project Up to 50MB+ Up to 10MB per project

*Custom pricing available on request. Get in touch so we can build the right plan for you!

The above tiers of support are related to technical assistance with our software and/or platform. For general account issues, such as changing country of residence on the account or payment issues, feel free to contact the team at


ZapWorks' optional add-ons provide access to additional workspace-level features not available on the standard plans. The add-ons listed below are available to Business workspaces for an additional fee and are billed annually (except for the training and onboarding).

  • Zappar SDK: embed Zappar's scanning technology into your existing app.
  • White label app: have Zappar's app development team build a branded app for you, including our SDK.
  • Branded zapcodes: replace the standard zapcode design with your own branding or logo.
  • Branded webAR page: replace the standard Zappar webAR splash screen with your own brand's imagery.
  • Training and onboarding: get your team creating AR experiences faster with webinar or on-site training, delivered by Zappar's learning team.

For more information on the add-ons listed above, please contact us.

Enterprise Plan

In addition to a greater view-per-year allowance, enterprise users also benefit from the following:

For queries regarding our enterprise plans, please get in touch with our customer success team.

Educational Use

Members of educational institutions (i.e. colleges, universities, schools, etc.) who will be creating content as part of the curriculum can create an Education workspace, available at a discounted cost.

Education workspaces have two types of members that can be added; educators and students. By default, educators have workspace-level admin permission, allowing them to view and access projects across the entire account. By contrast, student members have a stricter set of permissions, limiting their access to projects they have created themselves.

For more information, check out the permissions section from the team management article.


Is there a free plan I can use?

For personal use (i.e. non-commercial use), feel free to create a free Hobbyist workspace which allows you to create five free projects and the ability to purchase additional ones.

You can create a Hobbyist workspace even if you're already a part of a Business or Education workspace.

To switch between the currently active workspace, use the Switch workspace option found in the dropdown under your email address at the top of your ZapWorks page.

Can I upgrade my Hobbyist workspace to a paid plan?

As Hobbyist workspaces are meant for personal use, they can't be upgraded to a Business or Education plan. You'll need to create a new Business workspace, which comes with a 14-day free trial.

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