What video formats are supported?

The documentation in this section is for Widgets (Legacy) which, as of September 2021, is no longer maintained. We recommend using our Designer tool to develop Widget type experiences.

ZapWorks supports most AVI, MP4, MPG, MOV, 3GP files under 500 MB, and shorter than 10 minutes.

For best results we recommend uploading in the following format: - MP4 video at 720p resolution

Consider exporting your video "For Web" from Quicktime or Windows Movie Maker before uploading.


Transparent video formats are currently only supported in ZapWorks Studio. You can find our documentation on how to prepare, embed, and stream alpha video into your Studio project here

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