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Billing Information

Billing Information Workspace admins are able to view and amend billing information from the workspace settings page. ZapWorks subscriptions auto-renew, meaning the default payment card on the workspace will be charged at the end of the current billing cycle. Payments via prepaid credit cards are not accepted. Adding a payment …...

Cost Per Engagement (CPE)

Cost Per Engagement (CPE) An engagement (previously a “scan”) is defined as a single instance in which an end-user launches your ZapWorks content via one of its triggers e.g. zapcode, QR code, etc. Depending on your workspace plan and the length of your billing cycle, your engagement allowance will vary, …...

Security

Security All Zappar content is cloud-based, using Amazon's S3/CloudFront servers. They’re protected behind firewalls and are hardened against server vulnerabilities. All user passwords are encrypted and stored as salted PBKDF2-SHA256 hashes. Content is stored in servers inside the EU, served from a hub closest to the user. Industry-standard public/private key …...

Support

Support Depending on the plan currently active on your workspace, there are a number of ZapWorks support channels available. - Education Solo Pro Enterprise Community forum support O O O O Standard support - - O O Priority support - - - O Access to training O O O O …...

Team Management

Team Management All Business workspaces (except for those with a Solo plan) allow you to invite additional users, remove existing ones, and set permissions per-user. Education workspaces also allow you to invite and manage two different types of team members; Educators and Students. Adding or removing team members To add …...

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